SaaS is the new way of delivering software for enterprises. In today’s technology-driven world, with developers and consumers being more open to adopting SaaS for their critical business processes, organizations now can reap the advantages of lower cost of ownership. With SaaS delivery, there is often a better ROI (Return on Investment) due to faster rollouts and greater flexibility in changing usage commitments as business conditions change.
While the SaaS concept has been around for decades, the advent of cloud computing services and evolving business models have enabled SaaS to attain a new level of acceptance among enterprise users. New software-as-a-service offerings are extending both traditional information technology and business process management into areas such as supply chain management, customer relationship management, wireless device management, and more.
Software as a service is a major growth opportunity for software companies, but it involves a great deal more than simply adding a consumer faceplate to your existing on-premises product. Success in the SaaS space begins with understanding where and how your value proposition fits into the world of cloud computing, and what makes your product different than something like Salesforce’s CRM (Customer Relationship Management) or Microsoft Office 365. This is where SaaS consulting services can help you as a business to unlock the real potential of SaaS.
SaaS consulting services are focused on helping clients deploy and operate their SaaS solutions. The scope of these services typically ranges from initial discovery, engagement and discovery of customer needs, issues identification, design, proof-of-concept development, testing, deployment, and maintenance. Working with SaaS partners can be beneficial if you are looking to automate critical processes, reduce your IT costs and provide a more connected and agile business environment.
SaaS is the future of enterprise software, and Xduce knows how to make it happen. We work with customers to develop cloud-native business processes that enhance customer relationships and drive down costs. Whether you’re just getting started or looking to take your SaaS business to the next level, our dedicated SaaS consultants are here to help. We offer services in three interrelated areas:
Business Process Consulting: We help you uncover opportunities to use technology to improve your processes and make them easier to execute. We identify those aspects of your business that can be automated, and design new tools that automate the steps where it makes sense. Then we collaborate with you to get the new processes working across the organization, ensuring their adoption and impact.
We start with your current process and workflow landscape, then identify where there are opportunities for improvement. Whether you need to improve efficiency, reduce costs, or increase productivity, we’ll customize your solution for your unique business needs.
Customer Experience Consulting: With a range of solutions including customer experience consulting, customer journey mapping and conversion rate optimization, we help you get your customers excited about using your product and jumping through all the hoops that come with selling SaaS.
Your customers are loyal to you and your company because they have a great experience each time, they interact with you. We make sure they get a smooth experience from start to finish when they sign up, use your product, or contact customer service.
Channel Partner Strategy Consulting: Increase revenue, reduce operating costs and grow market share. The Channel Partner Strategy Consulting Service is designed to help you do just that. Our team of expert consultants will do an in-depth assessment of your business and analyze how best to use your current channel programs to sell more of your products, services, and solutions.
From product placement to pricing recommendations and sales process optimization, our consultants can guide you through every step of the process — testing every change with our partner program manager’s professional expertise and on-the-ground feedback from our customers.
Factors to consider when choosing a SaaS consulting company
Expertise and Quality of Service:
As a business owner, you want to maximize efficiency and minimize downtime in your operations. Using integrated software solutions can help your business go that extra mile faster than what was possible with standalone software. With SaaS Consulting you will have the option of integrating your software with all needed applications, including those that the system does not provide.
Look for a partner who will offer a seamless integration between their system and any other necessary software that you are using so you don’t have to start over completely or export thousands of entries into another program.
Availability of different payment choices:
Choosing the right software development firm is a crucial decision and one that cannot be taken lightly. From technical skills to product offerings, you need to find a company who meets your needs. It is imperative to review all the options available, including different payment plans and services, before signing up for any subscription service.
Being able to choose from a variety of payment plans is a big advantage when it comes to choosing the right software development company. It gives customers the freedom to choose the best fit for their needs and budget requirements. The most popular options are annual and monthly subscriptions, but if your organization requires more flexibility then you might consider a per user or project-based pricing option.
Security and Data Backup service:
When choosing a SaaS provider, consider the security of their servers and the data they store. Many companies offer vulnerability scanning services to their clients. These scans typically check for known vulnerabilities in your web applications easily so that you can fix them before a hacker exploits them.
Moreover, it’s also critical to make sure that the provider has the advanced technology and experience necessary to keep your business safe from cyber-attacks and data security breaches. Make sure the SaaS provider you choose has a world-class level of security technical support with dedicated teams of qualified engineers who can respond to security incidents when they occur.
A business can’t be successful without a data backup plan. Data backup is essential to your business, and it’s one of the most crucial elements of software development. A good development service provider will help ensure your business is protected with an efficient data backup and recovery strategy.
As organizations embrace a life stream of technology for business efficiency, it is necessary to provide them with a secure, reliable, and non-complex SaaS solution that enables end users to experience a consistent user experience across all the devices.
Our SaaS consulting services are designed to help organizations build efficient SaaS delivery models and accelerate the benefits of adopting a SaaS based delivery model. With over 10 years of experience in providing advice, guidance, and support to enterprises, we have helped many organizations achieve significant cost advantages through SaaS adoption as well as derive greater value from existing investments. Moreover, our consultants can help your firm understand how to optimize your service delivery model, maximize the benefits of Software-as-a-Service and SaaS capabilities, and successfully deploy them in your organization.
We can help you build stronger relationships with your customers, create innovative solutions tailored to their specific needs, and expand your reach globally.